Live Webinar

Insights & trends for engagement
and operational success

Wednesday 10 April 2024
Sydney, Australia

Please complete the form to register for the webinar.

In this webinar, discover how to stay ahead of the competition in a tough economic environment. Our expert speakers will discuss trends and challenges and how to position your business for success.

Key topics covered include driving positive growth in conversational messaging technology, the role of AI in reshaping the industry, personalisation and the impact of data privacy regulations.

What you’ll learn

  • Take the lead through AI disruptions, declining customer experience, and economic uncertainty.
  • Gain insights from CX leaders driving growth in a competitive marketplace.
  • Leverage automation to stay ahead of your competitors.
  • Deliver NextGen CX using generative AI technology.
  • Leaders are being asked to do more with less. How and where to invest in future growth opportunities.
  • Adapt to customer preferences, innovate, strategise, and maintain brand relevance.
  • The latest compliance regulations and how digital leaders overcome limitations for effective personalisation and targeting.


Tim Dillon
Founder & Director
Tech Research Asia
Vicki Iszatt
Managing Director
Kate Thorpe
Customer Success Lead

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